Sicker, Douglas C., Blumensaadt, L., Grunwald, D., Palen, L. and Anderson, K. (2010). Policy Issues Facing the Use of Social Network Information During Times of Crisis. The 38th Annual Telecommunications Policy Research Conference (TPRC) for Public Safety and Emergency session (October 1-3, 2010, Arlington, Virginia).
ABSTRACT: The exchange of information during times of crisis/disaster has traditionally been the purview of public safety, the National Guard and other local, state or federal authorities. However, this model is undergoing a change with the availability of new mobile communications capabilities and the rise of social networking sites. The general public can now create and share information about crises as they unfold, and researchers have documented the timeliness and surprising accuracy of this information. As part of a large National Science Foundation funded project, researchers at the University of Colorado are developing tools to extract, organize and assess the flow of crisis related information as posted on social networking sites. With the promise of improved warning and coordination, such tools should help reduce the impacts of large-scale disruptions, including political crises, natural disasters, pandemics and terrorist threats. In this model, members of the public can obtain (and produce) information about an emergency that is specialized to their needs—as well as meta-information specialized for crisis situations— that helps them make judgments about the ever-growing amount of information. Such meta-information includes features of its source; judgments about the authoritativeness of the source; its concurrence (or not) with official sources; its timeliness (as the information may be better than official sources); other spatio-temporal features of the information’s life; and anticipation of who would be looking for this information and why. Data mining and information extraction techniques have a critical place here, as does the creation of trust models and security techniques to offer privacy or possibly anonymity. …
For full text of the extended abstract, visit Project EPIC » Policy.
- Cyberstalkers Take To Social Networks Over Dating Sites: STUDY (huffingtonpost.com)
Dr. Lea Shanley is the founder and former co-Chair of the Federal Community of Practice on Crowdsourcing and Citizen Science, a vibrant community of 200 federal employees from more than 35 agencies. She is also a co-founding member of the Citizen Science Association. Dr. Shanley recently served as a Presidential Innovation Fellow at NASA, where she helped to foster a culture of open innovation. Prior to this, she founded and directed the Commons Lab at the Wilson Center, served in the US Senate as a Congressional Science Fellow, and worked with local and tribal communities to develop GIS-based decision support systems for city planning, natural resource management, coastal management, and disaster response through the University of Wisconsin-Madison.
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