What is a Virtual Operations Support Team?

Have you heard of Virtual Operations Support Teams? Scott Reuter posted a guest blog post on iDisaster 2.0 Blog outlining the concept.

by Scott Reuter, iDisaster 2.0 Blog, February 13, 2012

…. Here’s a quick definition of the VOST [Virtual Operations Support Team] concept:

Virtual Operations Support (VOS) as applied to emergency management and disaster recovery is an effort to make use of new communication technologies and social media tools so that a team of trusted agents can lend support via the internet to those on-site who may otherwise be overwhelmed by the volume of data generated during a disaster.

VOS Teams (VOST) are activated to perform specific functions in support of affected organizations & jurisdictions. Each VOST has a Team Leader that reports directly to the affected organization/jurisdiction. ….

For an overview of this concept and how it’s being implemented in the filed, see Scott Reuter’s post What is a Virtual Operations Support Team? | idisaster 2.0.

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