What is a Virtual Operations Support Team?
Have you heard of Virtual Operations Support Teams? Scott Reuter posted a guest blog post on iDisaster 2.0 Blog outlining the concept.
by Scott Reuter, iDisaster 2.0 Blog, February 13, 2012
…. Here’s a quick definition of the VOST [Virtual Operations Support Team] concept:
Virtual Operations Support (VOS) as applied to emergency management and disaster recovery is an effort to make use of new communication technologies and social media tools so that a team of trusted agents can lend support via the internet to those on-site who may otherwise be overwhelmed by the volume of data generated during a disaster.
VOS Teams (VOST) are activated to perform specific functions in support of affected organizations & jurisdictions. Each VOST has a Team Leader that reports directly to the affected organization/jurisdiction. ….
For an overview of this concept and how it’s being implemented in the filed, see Scott Reuter’s post What is a Virtual Operations Support Team? | idisaster 2.0.
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Dr. Lea Shanley is the founder and former co-Chair of the Federal Community of Practice on Crowdsourcing and Citizen Science, a vibrant community of 200 federal employees from more than 35 agencies. She is also a co-founding member of the Citizen Science Association. Dr. Shanley recently served as a Presidential Innovation Fellow at NASA, where she helped to foster a culture of open innovation. Prior to this, she founded and directed the Commons Lab at the Wilson Center, served in the US Senate as a Congressional Science Fellow, and worked with local and tribal communities to develop GIS-based decision support systems for city planning, natural resource management, coastal management, and disaster response through the University of Wisconsin-Madison.
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