Managing Information Risk and Archiving Social Media | Forbes.com

by Ben Kerschberg, Forbes.com, September 28, 2011

Corporations must have a social media policy. They must be proactive with respect to those messages they allow to be disseminated, and appropriately reactive when the situation demands it, such as potential legal liability or an embarrassing public relations mishap. I had the opportunity to speak to Dean Gonsowski, Symantec e-discovery attorney, who pointed out that corporate social media policies should aim to mitigate a particular type of risk: information risk….

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