Best Practices Study of Social Media Records Policies

Best Practices Study of  Social Media Records Policies

ACT-IAC Collaboration & Transformation, (C&T) Shared Interest Group (SIG), Published March 2011

The purpose of this study is to build a discussion around the use of Web 2.0 collaborative technologies, also known as  social media, to help government and its citizens connect  more closely, collaboratively, and openly. The study involved  interviews at 10 agencies regarding records management  processes addressing the use of social media. The C&T SIG sought to explore and capture government best practices of retention policies for social media used to support agency  missions.

For a PDF copy of the report, click here.

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