Social Media and Emergency Management
Two very interesting articles in the May 2011 issue of Natural Hazards Observer, Vol. 35, No. 5:
Building a Better Mousetrap, an invited comment by Connie White, page 7
Social media networks have seized the world’s attention, especially as organizing and information tools in response to crises. … Since the Haiti earthquake, they’ve been used to effectively share information to distribute relief supplies and provide medical services. … But while the responses in many of the examples above came about spontaneously, the emergency management community can’t rely on chance to incorporate this type of communication. It must be integrated into the communities of practice that already exist, and doing so means emergency managers need to be creative.
Social Media: From Dictators to Damage Control, by Dan Whipple, page 11
Social media is the hot new thing. There are several examples in which crowdsourcing of information via the Internet has proven effective, ranging from dancing “flash mobs” to overthrowing dictators. But social media enthusiasts can be a little too quick to point out the successes, and too slow to acknowledge the failures. The Internet can serve the needs of the dictators as well as the populace. Its practical use in effective emergency management is promising, but still has issues.
For full text of these articles, visit:
- FEMA Administrator on GIS and Social Media for Emergency Management (geodatapolicy.wordpress.com)
- Speaking at the National Emergency Management Conference (decisionsforheroes.com)
- SMEM chatting about Target Capabilities (idisaster.wordpress.com)
- 10 Reasons Social Media Is Important in a Real Crisis (geodatapolicy.wordpress.com)
- Different Takes On Social Media Management (convonix.com)
- Using Corporate Social Media Lessons for Emergency Management “Marketing” (idisaster.wordpress.com)
- Emergency Management Agencies Don’t Use Facebook Effectively (idisaster.wordpress.com)
Tags: Business, Crisis Response, Emergency Management, Facebook, Federal Emergency Management Agency, Fire and Security, Participatory Sensing, Public Policy and Regulation, Social media, Tennessee, Twitter
Dr. Lea Shanley is the founder and former co-Chair of the Federal Community of Practice on Crowdsourcing and Citizen Science, a vibrant community of 200 federal employees from more than 35 agencies. She is also a co-founding member of the Citizen Science Association. Dr. Shanley recently served as a Presidential Innovation Fellow at NASA, where she helped to foster a culture of open innovation. Prior to this, she founded and directed the Commons Lab at the Wilson Center, served in the US Senate as a Congressional Science Fellow, and worked with local and tribal communities to develop GIS-based decision support systems for city planning, natural resource management, coastal management, and disaster response through the University of Wisconsin-Madison.
Disclaimer: This is a personal blog of links to relevant news, events, and reports, provided for educational purposes only. The opinions and views contained therein are those only of the authors of the original articles. These opinions do not necessarily reflect those of the editor of this blog or or associated organizations.
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