Advice for federal agencies on social media records management [REPORT] | Gov 2.0: The Power of Platforms
One of the risks and rewards for the use of Web 2.0 that came up in the July hearing on “government 2.0” technology in the House of Representatives had nothing to do with privacy, secrecy, security or embarrassment. Instead, it was a decidedly more prosaic concern, and one that is no surprise to anyone familiar with governmental institutions: record keeping. And no, this is not another story about how the Library of Congress is archiving the world’s tweets.
IBM’s Business of Government Center has released a new report on social media (PDF) records management, focusing on some best practices for harried federal employees faced with rapidly expanding troves of tweets, Facebook status updates, blog posts or wikis. For those keeping track, 22 of 24 agencies now, at the minimum, have a Facebook presence.
For full text of the article, click on Advice for federal agencies on social media records management [REPORT] | Gov 2.0: The Power of Platforms.
Source: Alex Howard, gov20.govfresh, December 20, 2010
- Growth In Federal Use Of Social Media Presents Challenges (techdailydose.nationaljournal.com)
- 2010 Gov 2.0 Year in Review (radar.oreilly.com)
- There’s an App for That: Federal Agencies Embrace Online Networking Tools (politicsdaily.com)
- U.S. National Archives Asks Whether Politicians’ Tweets and Blogs are “Official Government Records” (readwriteweb.com)
- U.S. National Archives Asks Whether Politicians’ Tweets and Blogs Are ‘Official Government Records’ (nytimes.com)
- NARA Wants US Government Social Media Content Tamed (arnoldit.com)
- OMB Guidelines on Social Media in the Public Sector (geodatapolicy.wordpress.com)
- 3 Predictions for Social Media in 2011 (socialmediadudes.com)
Tags: Alex Howard, Business of Government Center, Crisis Response, E-Government, Facebook, Federal, Gov 3.0, How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools, IBM, Intellectual Property, Liability, Library of Congress, List of United States federal agencies, Participatory Sensing, Privacy and Security, Records management, Social media, Web 2.0
Dr. Lea Shanley is the founder and former co-Chair of the Federal Community of Practice on Crowdsourcing and Citizen Science, a vibrant community of 200 federal employees from more than 35 agencies. She is also a co-founding member of the Citizen Science Association. Dr. Shanley recently served as a Presidential Innovation Fellow at NASA, where she helped to foster a culture of open innovation. Prior to this, she founded and directed the Commons Lab at the Wilson Center, served in the US Senate as a Congressional Science Fellow, and worked with local and tribal communities to develop GIS-based decision support systems for city planning, natural resource management, coastal management, and disaster response through the University of Wisconsin-Madison.
Disclaimer: This is a personal blog of links to relevant news, events, and reports, provided for educational purposes only. The opinions and views contained therein are those only of the authors of the original articles. These opinions do not necessarily reflect those of the editor of this blog or or associated organizations.
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