Gov 2.0 Delivering Government Services

Can the GIS community provide a platform for engagement that empowers citizens?

A considerable amount of my workday is devoted to studying and strategizing around the Gov 2.0 trends. I have come to recognize that there are two distinct communities that approach the topic from completely different worlds.

The first group is focused on technology aimed at improving the delivery of government services. Its dialog revolves around concepts such as cloud computing, crowd sourcing, social media, open data, next-wave applications, and mashups. The second group acknowledges these technologies but is more interested in reminding government that it is failing its constituents. To this group, Gov 2.0 is more of a movement to change government, much like the Tea Party movement for tax reform. More importantly, this group recognizes that citizens cannot be silent bystanders if they want government that works for them. …

For full text of the article and commentary by leading experts, visit the the Spatial Roundtable blogpost.

Source: Chris Thomas, Spatial Roundtable, ESRI.

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